Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Privacy Policy

Last updated: 8 September 2025

James Price Bespoke Glazing ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

  • • Name and contact information (email, phone number)
  • • Project details and requirements
  • • Address and location information
  • • Communication preferences

Technical Information

  • • IP address and browser information
  • • Website usage data and analytics
  • • Cookies and similar technologies

How We Use Your Information

  • • To provide and improve our glazing services
  • • To communicate with you about your project
  • • To send quotes, estimates, and project updates
  • • To respond to your inquiries and support requests
  • • To improve our website and user experience
  • • To comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • • With trusted service providers who assist in our operations
  • • To comply with legal requirements or protect our rights
  • • In connection with a business transfer or merger
  • • With your explicit consent

Data Security

We implement appropriate security measures to protect your personal information:

  • • Encryption of sensitive data
  • • Secure servers and networks
  • • Regular security assessments
  • • Limited access to personal information
  • • Employee training on data protection

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will delete or anonymize your information when it is no longer needed.

Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Receive your data in a portable format
  • Objection: Object to certain processing activities
  • Withdrawal: Withdraw consent where applicable

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: sales@jprice-group.co.uk

Phone: 0151 523 3131

Address: Aintree Building, Aintree Way, Aintree, Liverpool L9 5AQ

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